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Privacy Policy

1. Introduction

At Recovery Suites, we are committed to protecting your privacy and ensuring that your personal data is secure. This privacy policy describes how we collect, use, and protect your personal information.

2. Information We Collect

We collect various types of information to provide and improve our services:

  • Personal Information: Name, email address, phone number, residential address, and payment details.
  • Usage Information: Data about how you interact with our website and services.
  • Technical Information: IP address, browser type, pages visited, and other technical data.

3. Use of Information

We use the collected information for the following purposes:

  • Process and manage your reservations.
  • Communicate with you and provide customer support.
  • Improve our website and services.
  • Conduct analysis and market research.
  • Comply with legal and regulatory obligations.

4. Sharing of Information

We do not share your personal information with third parties, except in the following circumstances:

  • With service providers who help us operate our business, always under confidentiality agreements. When required by law or to protect our legal rights.
  • In the event of a merger, acquisition, or asset sale, where your personal information may be transferred as part of the business.

5. Information Security

We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or destruction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, and as required by law.

7. Your Rights

You have the right to access, correct, delete, and restrict the use of your personal information. You may also object to the processing of your information and request data portability.

8. Cookies and Similar Technologies

We use cookies and similar technologies on our public website pages to understand how visitors use the site and to improve our services.

We use Google Analytics 4 to collect limited usage and technical information, such as pages viewed, interactions, browser and device type, and approximate geographic area. We configure our application not to send Google Analytics names, email addresses, phone numbers, form contents, surgery details, reservation information, payment information, or events from authenticated, checkout, reservation, and administration pages.

Google may process this information according to its own privacy terms. You can learn more at "How Google uses information from sites or apps that use its services". You can control or delete cookies through your browser settings and use Google’s Analytics opt-out tools where available.

9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to periodically review this privacy policy to stay informed of any modifications.

10. Contact

If you have any questions or concerns about our privacy policy or the handling of your personal data, please contact us through our contact page.